Do nominees need to pay for an account to access my information?
No. Nominees receive access for free when a user assigns them to specific files or messages.
What happens if I don’t renew my subscription? Will my data be deleted?
Your data remains stored for a grace period of 30 days. You can either renew or download your files before deletion.
Can I upgrade or downgrade my plan at any time?
Yes, you can switch between plans at any time without losing your stored data.
How secure is my data on Crux?
Crux employs bank-level encryption, multi-factor authentication, and strict nominee verification protocols to protect your data from unauthorized access.
How does Crux Legacy work?
Crux is a secure estate planning platform where you can create your will and store important documents and messages. You decide who can access them and when, ensuring your legacy is shared safely and smoothly.